For you. For your dog.

A little clarity. More peace of mind.

Delivery, returns and the details in between. Find the answer you need, then get back to your dog.

Illustration of two dogs with their person, a parcel and a leash at home.

Terms of service

Welcome to HoomanHero. By accessing or using our website and placing an order, you agree to the following terms.

Products

We make every effort to display our products (including colors and sizing) as accurately as possible. Slight variations may occur.

Orders and Payment

All orders are subject to acceptance and availability. Prices are listed in CAD and are subject to change without notice. Payment is required in full at the time of purchase.

Shipping

See our Shipping Policy for delivery timeframes. HoomanHero is not responsible for delays caused by customs, weather, or carrier issues once an order has shipped.

Returns and Refunds

See our Refund Policy for details on returns, refunds, and damaged items.

Limitation of Liability

HoomanHero products, including calming vests and enrichment items, are not a substitute for veterinary care or professional training. If your dog has a medical or behavioral condition, please consult a veterinarian. HoomanHero is not liable for any indirect, incidental, or consequential damages arising from product use.

Intellectual Property

All content on this site, including text, images, and logos, is the property of HoomanHero and may not be used without permission.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our site after changes means you accept the updated terms.

Questions about these terms? Email us at [Support@homanhero.com].